Connectivity issues affecting devices
Resolved
Duration: 2d 6hOct 23, 2026Affected services
Device Connectivity
Degraded
Data Synchronization
Degraded
Timeline
Resolved
13:45Oct 25, 20267d ago
Wir haben den Incident behoben.
Investigating
13:44Oct 25, 20267d ago
Derzeit untersuchen wir das Problem.
Investigating
10:43Oct 23, 20269d ago
We are currently investigating this issue.
Device ConnectivityData Synchronization
Investigating
08:42Oct 23, 20269d ago
Since midday on October 22, we have been experiencing significant connectivity issues affecting some devices, particularly older device generations. Affected devices may be unable to transmit data reliably.
We are actively investigating together with our partners and will share updates here as soon as more information is available.
We apologize for the inconvenience. If you need assistance, please contact us via the support portal.
Device ConnectivityData Synchronization
