Discontinuation of 3G Mobile Technologies

A1 has begun shutting down 3G as of March and will complete the process in the first half of 2025. Devices relying solely on 3G technology will no longer be operational.

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Past incidents
25 Jun 2025
No incidents reported today.
24 Jun 2025
No incidents reported.
23 Jun 2025
No incidents reported.
22 Jun 2025
No incidents reported.
21 Jun 2025
No incidents reported.
20 Jun 2025
No incidents reported.
19 Jun 2025
No incidents reported.
18 Jun 2025
No incidents reported.
17 Jun 2025
SMS currently partially not sent
  • Resolved
    Jun 18, 2025, 9:07:32 AM GMT+2

    We have resolved the incident.

  • Monitoring
    Jun 17, 2025, 4:15:31 PM GMT+2

    We have completed our monitoring phase following the restoration of our SMS provider's services. After thorough checks, we can confirm that all Extended Services are fully operational and SMS functionality has returned to normal. Thank you for your patience while we worked thr...

  • Investigating
    Jun 17, 2025, 3:00:25 PM GMT+2

    We are currently experiencing issues with our SMS provider. As a result, sending and receiving SMS messages is partially impaired. This may affect the correct functioning of alarm acknowledgements and alarm call plans.

    Impact:

    SMS messages may be delayed or not delivered Ala...

  • Investigating
    Jun 17, 2025, 2:57:30 PM GMT+2

    We are currently investigating this issue with our provider.

16 Jun 2025
No incidents reported.
15 Jun 2025
No incidents reported.
14 Jun 2025
No incidents reported.
13 Jun 2025
No incidents reported.
12 Jun 2025
Partial SMS Service Disruption
  • Resolved
    Jun 14, 2025, 9:55:16 AM GMT+2

    After a period of monitoring, we have confirmed that Extended Services are functioning as expected and SMS functionality is stable. No further issues have been observed since the last update. We appreciate your patience throughout this incident and will continue to monitor for...

  • Monitoring
    Jun 13, 2025, 7:11:22 PM GMT+2

    The root cause of the SMS disruption in Extended Services was previously identified as an issue with our SMS provider. As of the latest update, SMS functionality has been restored and services are back up and running. We are now closely monitoring the situation to ensure conti...

  • Identified
    Jun 13, 2025, 6:33:04 PM GMT+2

    Although the incident was previously resolved, we have received new reports indicating a recurrence of issues with our SMS provider. This is again impacting the sending and receiving of SMS messages within Extended Services, which may affect alarm acknowledgements and call pla...

  • Resolved
    Jun 13, 2025, 7:26:35 AM GMT+2

    We have completed our monitoring phase following the restoration of our SMS provider's services. After thorough checks, we can confirm that all Extended Services are fully operational and SMS functionality has returned to normal. Thank you for your patience while we worked thr...

  • Monitoring
    Jun 13, 2025, 6:30:42 AM GMT+2

    We previously reported issues with our SMS provider, which impacted sending and receiving SMS messages in Extended Services, affecting alarm acknowledgements and call plans. The provider has now informed us that their systems are up and running again. We are currently double-c...

  • Investigating
    Jun 12, 2025, 1:07:15 PM GMT+2

    We are currently experiencing issues with our SMS provider. As a result, sending and receiving SMS messages is partially impaired. This may affect the correct functioning of alarm acknowledgements and alarm call plans.

    Impact:

    • SMS messages may be delayed or not delivered
    • ...