SMS currently partially not sent

  • Now
  • Jun 18, 2025, 9:07:32 AM GMT+2
    Resolved

    We have resolved the incident.

  • Jun 17, 2025, 4:15:31 PM GMT+2
    Monitoring

    We have completed our monitoring phase following the restoration of our SMS provider's services. After thorough checks, we can confirm that all Extended Services are fully operational and SMS functionality has returned to normal. Thank you for your patience while we worked through this issue.

  • Jun 17, 2025, 3:00:25 PM GMT+2
    Investigating

    We are currently experiencing issues with our SMS provider. As a result, sending and receiving SMS messages is partially impaired. This may affect the correct functioning of alarm acknowledgements and alarm call plans.

    Impact:

    SMS messages may be delayed or not delivered Alarm acknowledgements via SMS may not be registered correctly Alarm call plan execution via SMS may be disrupted Current Status: Our team is working closely with the SMS provider to resolve the issue as quickly as possible. We will provide updates as soon as more information becomes available.

    We apologize for any inconvenience this may cause and thank you for your understanding.

  • Jun 17, 2025, 2:57:30 PM GMT+2
    Investigating

    We are currently investigating this issue with our provider.

    Extended Services